​This Direct Marketing Policy outlines how www.Farmerswarehouse.com.au Pty Ltd (Farmers Warehouse) ("we," "us" or "our") conducts direct marketing activities in compliance with Australian laws, including the Spam Act 2003, the Privacy Act 1988, and the Do Not Call Register Act 2006. We are committed to respecting your privacy and ensuring that our marketing practices are transparent, responsible, and compliant with the law.

​We may collect personal information directly from you, such as your name, email address, phone number, and postal address, when you sign up for our newsletter, make a purchase, or engage with our website. This information is collected to provide you with relevant marketing communications and offers.

​We will only send marketing communications to individuals who have given express or inferred consent. You may provide express consent by opting in to receive communications when you register on our website, subscribe to our newsletter, or participate in promotional activities. Inferred consent may be obtained where there is an existing customer relationship, and you have provided your contact details in the context of a sale or negotiation.

​ You have the right to opt out of receiving marketing communications from us at any time. Each marketing communication we send will include a clear and easy way to unsubscribe or opt-out, such as an "unsubscribe" link in emails or instructions for SMS messages. Alternatively, you can contact us directly at sales@farmerswarehouse.com.au to request to be removed from our marketing list.

​We will only use your personal information for the purpose of direct marketing if you have consented to it or if it is permitted by law. We may disclose your personal information to third-party service providers who assist us in delivering marketing communications. These third parties are bound by confidentiality obligations and are prohibited from using your personal information for any purpose other than providing services to us..

​We take reasonable steps to ensure that the personal information we collect is accurate, up-to-date, and complete. You have the right to access and correct any personal information we hold about you. If you believe your information is incorrect or outdated, please contact us at sales@farmerswarehouse.com.au, and we will promptly update or correct it.

​We are committed to complying with the Spam Act 2003. All electronic marketing communications we send will identify us as the sender, include our contact information, and provide a functional unsubscribe facility. We will not send unsolicited commercial electronic messages without your consent.

​We respect the Do Not Call Register and will not make telemarketing calls to numbers listed on the register unless we have your consent or it is otherwise permitted under the law.

​We may use cookies and other online tracking technologies to collect information about your browsing activities on our website. This information helps us to personalise your experience and deliver targeted advertising. You can control the use of cookies through your browser settings and may opt out of targeted advertising through available mechanisms, such as the Digital Advertising Alliance (DAA) or Network Advertising Initiative (NAI).

​We may update this Direct Marketing Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on our website, and we encourage you to review this policy periodically.